Privacy Policy

1. Who We Are

This Privacy Policy applies to Shannon Muruli Coaching (“we,” “us,” or “our”), operated by Shannon Muruli. We provide individual and group coaching services, online resources, and a weekly newsletter — The Untethered Weekly — for women in sales.

If you have questions about this policy, contact us at hello@shannonmuruli.com.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions — your name, email address, phone number (optional), and message.
• Newsletter sign-ups — your email address and first name (optional).
• Coaching inquiries — any details you share when reaching out about working together.

We do not collect payment information directly. Any purchases are processed through third-party payment providers who maintain their own privacy policies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your messages and inquiries
• Send The Untethered Weekly newsletter (only if you subscribed)
• Deliver coaching services you have engaged us for
• Send administrative communications related to your coaching relationship
• Improve our website and services

We will never sell your personal information to third parties.

4. Email Communications

By subscribing to The Untethered Weekly, you consent to receive weekly emails from Shannon Muruli. You may unsubscribe at any time by clicking the unsubscribe link in any email or by emailing us directly.

If you submit the contact form, we may follow up with you by email regarding your inquiry. This is not a marketing subscription and is limited to responding to your message.

5. Data Sharing

We may share your information with trusted service providers who assist us in operating our website and delivering services, including:

• Email delivery platforms
• Scheduling and calendar tools
• Workflow automation tools (used solely to process your submissions)

These providers are contractually required to keep your information confidential and may not use it for any other purpose.

6. Cookies & Analytics

Our website may use cookies and similar technologies to understand how visitors interact with our site. This data is aggregated and anonymous. You can disable cookies in your browser settings, though some site features may not function as intended.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Newsletter subscribers’ data is retained until they unsubscribe. Contact form submissions are retained for up to 2 years.

8. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications at any time

To exercise any of these rights, email us at hello@shannonmuruli.com.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact

If you have any questions or concerns about this Privacy Policy, please reach out:

Shannon Muruli Coaching
hello@shannonmuruli.com